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MODERATE THREAT · Consumer Fraud Awareness

Protect Yourself from Emotionally Manipulative Scams

Criminals frequently exploit human emotions such as fear, urgency, and the desire for connection to bypass rational decision-making and perpetrate fraud. By creating high-pressure situations or isolating victims, scammers manipulate individuals into sharing sensitive financial information or sending money.

10/9/2026EmailText MessagingSocial MediaTelephone

Warning signs

  • Unexpected contact from someone claiming to be a government agency or bank
  • Requests for payment via unconventional methods like wire transfers or gift cards
  • High-pressure tactics demanding immediate action or payment
  • Offers to recover previously lost money for an upfront 'retainer' or 'processing' fee
  • Isolation tactics that discourage you from speaking to family or friends about the transaction

What you should do

  • Pause and consult with a trusted friend or family member before making any financial decisions
  • Verify the identity of anyone claiming to be from an official agency by contacting the organization directly using a verified, independent phone number
  • Never pay an upfront fee to recover lost money or prizes
  • Limit the amount of personal information shared on social media and online platforms
  • Report suspected fraud to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov
Scammers utilize psychological manipulation to force victims into making hasty, emotional decisions. Common tactics include impersonating trusted entities like government agencies, banks, or family members to establish false authority. Experts note that scammers often aim to isolate victims, as involving a calm third party can help the victim see the situation objectively. A particularly predatory trend involves 'refund and recovery' scams, where criminals target individuals who have already lost money by posing as helpers who can recover lost funds for an upfront fee. These schemes rely on the victim's emotional distress to solicit further payments or personal data.

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